ALL
SYSTEMS OPERATIONAL
Incident(s):
3/19/25 8:00 AM
ET- District Dashboard
and Parent App Outage RESOLVED Status: All dashboard users and parent app users are impacted by this outage. We are working with our developers to investigate this outage. Issue: Users of
the Parent App may be logged
out or timed out when opening
the app. Dashboard users will
be timed out when logging in
to the Trips tab. |
3/7/25 6:00 AM
ET - Trip
Display Issue in Parent
App RESOLVED Status: We have identified the issue and are testing a hotfix to be released as soon as possible. Issue: Some
users may see
"No Trips" in the Parent App
when
both current and future-dated
trips are imported into
FirstView's backend. Users may
receive their distance
notification but will not see
the
bus icon or trip details for
their
student on the map. This issue
is
currently only impacting some
yellow bus users and is not
widespread. |