Knowledge Base

Current Versions:

• Restrict excessive district/student/trip tracking for users 
  
• Delayed arrival notifications will no longer trigger for users when the nightly correction tasks are performed
  
• Fixed an issue with buffering when trying to add a school or distance notification
  
• Simplified error messaging when users run into a roadblock while interacting with the map
  
• Fixed an issue with the email recipient unsubscribe link
  
• Trip cancellation after the trip has start (First Alt Only)
  
• Suppress unnecessary alerts after a trip has been canceled (First Alt Only)
  
• Improvements to accessibility features like screen-reader friendly labels to UI elements, focus order and navigation, sound notifications, and TalkBack functionality (Android)
  
• French and Spanish translations for new features
  

• Trip count is now displayed under the student's name in the Parent App User details view
  

• *NEW* location mode for First Student depots looking to track their entire fleet of customers in one view
  
• SSO access for this new mode will be rolling out slowly over the next couple months for existing dashboard users
  
• Locations can now request access to tracking in First View without fully onboarding their customer
  
• This mode features a location/district mode toggle to access onboarded customers view, location filter, depot filter, and full depot name display (not just depot depart and depot return)
  

• HALO Rebrand updates First View and First View 1.0 to First View across all products
  
• Improved Ridership registration flow for qualifying districts
  
• Location-based services for distance notification setup
  
• Improved distance notification setup flow with tooltips to walk users through the process
  

• HALO Rebrand updates First View and First View 1.0 to First View across all products
  
• Users can now export the Alerts table
  
• Users can now export the Users > Parent App Users and Dashboard Users table
  
• View parents following each trip in Student details
  

• English, Spanish, and French language selector and improvements to translations
  

• Students tab export
  

• Users who don’t complete email verification within 24 hours are automatically removed and will have to register again
  
• New Cancel Trip button (First Alt ONLY)
  

• Draggable divider added between trips list/details view and map view
  
• Multi-factor authentication (MFA) for dashboard users
  

• District settings (optional):
  
• Parent request for student adding
  
• User suspensions
  
• Ridership notifications
  
• Notification updates:
  
• Automated arrival notifications for Yellow Bus 
  
• Automated trip change notifications for First Alt
  
• Queue for notifications sent after hours
  
• Saturday and Sunday trips are now displayed on the Student Details page
  
• Real time stop count notice to see where the bus is in real time
  
• The FAQs have been updated to give clearer guidance on using the app's features
  
• Added and updated Spanish and French translations
  

• District settings (optional):
  
• Parent request for student adding
  
• Approve or Decline Requests: Manage parent requests to follow student trips
  
• Export Requests: Download a list of all of parent app user requests
  
• Parent App user suspensions
  
• View daily driver, vehicle, time, run, trip status, and student status changes in trip details
  

• Bug fixes and back-end improvements related to the release of 3.2.0.
  

First View for Parents Mobile App - Key Updates

• Vehicle icon color coding for student(s) and trip card
  
• Improved distance notification information with trip details in the notification center
  

First View Dashboard for Districts - Key Updates

• Show/Hide Actual Path Line on the map
  
• Show/Hide GPS Events on the map
  

• Back-end performance improvements related to the release of 3.1.1.
  

• Back-end performance improvements related to the release of 3.0.3 and 3.1.0.
  

First View for Parents Mobile App - Key Updates

• Trip Change Highlights and Summary (First Alt ONLY).
  
• Improved Spanish and French translations.
  

First View Dashboard for Districts - Key Updates

• Simplified GPS Event timestamps (First Alt ONLY).
  
• Enhanced Trip Change Highlights and Summary (First Alt ONLY).
  
  
  

• Back-end performance improvements and updates.
  
  
  

Version 3.0.2 - April 6, 2025

• Bug fixes and back-end improvements related to the release of 3.0.0.
  
  
  

• First Alt Trip cancellation reasons.
  
• Improved Spanish and French translations.
  

First View Dashboard for Districts - Key Updates

• "School Owner" role with added permissions for school users.
  
• Alerts tab filtering and sorting.
  
• Clickable parent and trip links on the Students tab for easier navigation.
  
• District/school details added to user invite details.
  
• Cancel student trips from the dashboard (First Alt ONLY).
  

• Mark all notifications as read in the notification center.
  
• Show/hide notification pinpoint/range on the map screen.
  
• Set up to 3 distance notifications per trip.
  
• Move pinpoint location upon setup.
  
• Add distance notification to multiple trips during setup.
  
• Filter by "My Schools" and "All Schools" in the Add Trip List (First View GPS only).
  
• Updated "Not Associated Runs" trip card view text (First View GPS only).
  
• Filter by Dispatch Type (AM/MID/PM) in the Add Trip List (First View GPS only).
  
• Load/No Load status enhancements (First Alt only).
  
• Add "No GPS" status when a vehicle is not transmitting data.
  

First View Dashboard for Districts - Key Updates

• Enhanced parent app user and student details.
  
• Edit, remove, and re-send confirmations for dashboard users.
  
• New filters and filter enhancements for more efficient navigation.
  
• Map layers and scale enhancements.
  

• Bug fixes related to the release of 2.2.0.
  

• Bug fixes related to the release of 2.2.0.
  

First View for Parents Mobile App - Key Updates

• Improved navigation: return to the map (home) screen from any screen.
  
• Additional contact options for support via email, web, and phone.
  
• Clickable phone numbers for immediate support dialing.
  
• Enhanced vehicle details on trip cards.
  
• Clearer messaging in student details when no trips are available for the selected date.
  
• Improved password input to prevent space errors.
  
• Refined wording for "Run Time" on trip cards.
  

First View Dashboard for Districts - Key Updates

• Detailed parent app user profiles, including name, email, phone, and student lists.
  
• Improved trip status (YB): "No GPS" status applied when no vehicle is assigned or no GPS data is received within 5 minutes of trip start.
  
• Improved search/sort criteria for student and parent app users.
  
• Quick reset of search criteria with a single "Clear All" button.
  

Version 2.1.1 - December 19, 2024

• Bug fixes related to the release of 2.1.0.
  

• Student trip cancellations (First Alt ONLY)
  
• Yellow Bus Student Trip Details Enhancements
  
• Easy review of trip details.
  
• Ability to edit "School of Attending."
  
• Distance notifications displayed in trip cards.
  
• "Contact Support" option for direct assistance.
  
• "View Assigned Trips" for quick trip access.
  
• 14-Day Trip Schedule: Quick access to upcoming trips.
  
• Trip Card Swiping: Swipe left/right to navigate trips.
  
• Accessibility & Usability Improvements
  
• Updated distance notification card for First Alt students.
  
• Improved translations (English, Spanish, French).
  
• ADA-compliant radio buttons.
  

First View Dashboard for Districts - Key Updates

• New student details feature for First Alt and Yellow Bus students.
  
• Direct student details access via the Parent List.
  
• Admins and district owners can remove dashboard users.
  
• Multi-school user invitations within a district.
  
• First Alt Enhanced Student Boarding Status
  
• New statuses: Waiting, Loaded, No-Loaded, Canceled.
  
• Tooltips for boarding status icons.
  
• Improved map search functionality.
  

• Custom Pinpoint Search
  
• Filtered location search to US/Canada.
  
• Pre-populated addresses for student stop imports.
  

• Design and text enhancements with translations in Spanish and French.
  
• Vehicle Tracking for Yellow Bus Services
  
• Real-time bus tracking for parents at First Student districts.
  

First View Dashboard for Districts - Key Updates

• Student Details Enhancements
  
• New filters and sorting options.
  
• Tooltips for additional insights.
  
• App Users Screen
  
• Combines Parent App Users and Dashboard Users.
  
• Trip Details Improvements
  
• Auto-zoom functionality for better GPS event tracking.