You may suspend a parent user account within the District Dashboard. Suspending a user account will eliminate that user's ability to log back into the parent app, reset their password, or create a new account with the suspended email. 

To suspend a parent user account

  • Select User Tab within the District Dashboard
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  • Select Parent App Users
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  • Check the box beside of the user's name
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  • Select the three dots at the top left of the Dashboard and then suspend

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Please Note- Suspended user accounts will still produce within your Parent App Users tab but their status will now show as "Suspended". You can follow the same steps to unsuspend a users account, should a user be suspended unintentionally or a situation changes.