While the parent app is designed with the parent community in mind, district staff may be interested in using the app as well. The app can provide basic tracking and arrivals, but does not include the high level information found in the Dashboard. This works for those customers using our district code (manual student) and student match (partial student) registrations.
To use the parent app as a district staff member, begin by downloading the First View app and creating an account.
First View App Download:


Step 1: Enter the District Code
Note: Need the district code or access to the Dashboard? Reach out to your District's transportation department and they will be able to provide this to you!
Step 2: Create a "mock" student profile
Note: You can enter entering a pseudo-name or your name based on your preferences (example: First View Test or School Name Principal)
Step 3: Select your associated school
Note: If you work at more than one school, you can add the additional school to your profile (seen below).
Step 4: Add up to 10 routes for tracking
Note: If you are a district administrator and need to follow more than 10 routes, please reach out to our Dashboard Support team (dashboard@myfirstview.com)


Step 5: Set up your customized distance notifications
Note: You can set up to 3 distance notifications per route followed. We'd recommend using your school's address as the notification pinpoint address for best school arrival results.


Step 6: Choose and set your alert methods
Note: You can receive alerts (school arrival, distance notifications, service alerts) up to 3 ways.
1. By default you will receive them in-app in the notification center
2. We'd recommend opting into email alerts (set up in the Notification Bell > Manage Recipients or Menu > Notifications > Email Recipients)
3. You can also enable push notifications (based on your phone and app settings)
If you have any questions on how to best use the app as a District staff member, please don't hesitate to reach out to our Dashboard Support team at dashboard@myfirstview.com.