Inactive students


Students become inactive in the following cases:

·       If a service provider—First Student or FirstAlt—stops assigning trips to them.

·       If the district reassigns their student ID to another student.

·       If you assign a manually created student trips without a run.


When a student becomes inactive, their circle becomes marked with:

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Here is an example of what the screen will look like/show:

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For manually created inactive students, you will still be able to add trips, so that they become active.

You will not receive any new notifications for your inactive students except district service alerts.

If a student remains inactive for 180 days, they get removed after that period. If you think that your student has to be active, contact support. If you are sure that the student will no longer become active, you can remove them.