To make sure that you receive all of your notifications, make sure that you have enabled push notifications on your device.
To enable push notifications
- On the main app screen, tap (
). - In the side menu that opens, tap Notifications
- In the Notifications menu, tap Push Notifications.
- On the screen that opens, make sure that the Push Notifications toggle is on as shown below.
If it is not, tap the Push Notifications toggle, and then tap Go to Settings.
The Notification Settings menu on your device will open, and you will be able to switch on First View notifications. The toggle in
First View will automatically switch to On.
If you want to disable App notifications, repeat the above steps and make sure that the Push Notifications toggle is Off.
Note: If you have turned off push notifications, you will not receive any notifications, including distance notifications.
Manage Your Notifications
- In the Notifications menu you can also toggle on and off the kind of notifications you would like to receive under Manage Your Notifications
- You have the option to toggle off/on Arrival Notifications, Trip Changes, and Ridership Notifications
- Arrival Notification alert you when the vehicle arrives at a school and/or stop (if applicable)
- Trip Changes will alert you when dispatch updates a driver, vehicle, or scheduled time for your daily trip
- Ridership Notifications are only applicable if your district offers student ridership tracking
Notifications same day alerts that are are queued to be sent between the hours of 5:00am - 10:00pm local time for the user.
You can find a summary of your notifications, manage notification settings, and manage email recipients by clicking on the bell icon on the map.
Clicking on each notification will give you more details or mark it as read. You can also mark it as read or delete it by click on the 3 dots next to the notification.
Learn more about Trip Change Notifications here - https://myfirstview.helpdocsite.com/app/view-changes-to-trips.